Versand

Shipping/ Collection of tickets
All paid and confirmed tickets are dispatched at latest 2 weeks before the event at the customer’s risk according to the mode of shipment selected by the customer. Shipping methods may vary depending on the event, although RT reserves the right to offer only one shipping method. In this case tickets will be posted by registered mail or courier service. In exceptional cases or for short-term orders, RT reserves the right to make the tickets available for collection at the event venue box office. The customer will be notified about where and when to collect tickets if this is the case. 

For security reasons, Paddock Club and Champions Club tickets will be posted only 1 week before the respective Formula One race by courier service. Customers, especially when tickets are collected on site, must check tickets immediately upon receipt as later complaints cannot be accepted.

Special attention is required for e-tickets regarding protecting the ticket data. Tickets may not be used improperly, they may not be copied or modified. The principle of first admission applies - after an e-ticket has been cancelled in the course of the first admission to a service, the same e-ticket cannot be used for a further admission to the same service. By using the e-ticket, the Customer also accepts the house rules of the service provider in question.