Terugbetalingsbeleid

Right to withdraw from the contract
As the purchased goods are related to a recreational service, the customer has no right to withdraw from the contract. (EU Distance Selling Directive) Each order of tickets or services is binding after confirmation by RT and obliges the customer to accept and pay. Accordingly, the customer does not have the right to return tickets or services. If tickets are taken back by RT as a gesture of goodwill, a handling fee of 15% of the ticket price will be retained. 

Loss/ Damage
Refunds for stolen, lost or damaged tickets are not provided.

Event Cancellation/Force Majeure/ Reimbursement
RT is not liable for the reimbursement of admission charges. Should an event be cancelled, RT will make every effort to arrange a refund by the organiser. If an event is cancelled or cut short to an unforeseeable event or force majeure, the general terms and conditions and other contractual conditions of the organiser apply with regard to the reimbursement. Special contractual conditions of the organiser regarding the reimbursement (e.g. no or only partial refund in the event of force majeure) can be request by e-mail at info@racingtours.com. Based on our contractual obligation RT informs you that some organisers reserve the right to change their terms and conditions in order to adapt them to the legal and economic framework. Changes of terms and conditions will be sent to the customer to the most recently announced e-mail address. In the case of cancellation of an event, RT will withhold a handling fee of 5% of the ticket price.